Crown Medical Practice

12 Crown Avenue, Inverness, IV2 3NF

Telephone: 01463 214450

We are currently CLOSED. Any urgent matters, please contact NHS 24 on 111. For anything routine please contact the practice when we re-open

Physiotherapy Service

Acute Muscle, Back, or Joint Problems – You can phone the surgery to make an appointment with one of our Practice Physiotherapists for any injury, muscle or joint problem.

Patients can book appointments directly with our Physiotherapists without the need to see a doctor first. The Physiotherapy team works closely with the doctors to effectively manage musculoskeletal problems and has experience of joint and soft tissue injections.

Physiotherapy appointments are available on Tuesdays and Wednesdays. For an appointment you can phone from 9am Monday to Friday.

The Practice Physiotherapy Team consists of:

  • Emma Cameron (Tuesday)
  • Claire Chan (Wednesday)
  • Louise White (Wednesday)

For more information on what the First Contact Physiotherapist (FCP) can do for you, click on the link below to watch a short information video:

When to see your FCP

And for more information about the service, please see the FCP website 


Phio – NHS Highland’s digital musculoskeletal (MSK) physiotherapy assessment

As part of the NHS Highland physiotherapy service based in our GP practice, it’s important that we’re able to offer you immediate support when you feel like you need it.

NHS Highland are introducing a new NHS self-referral service to help connect you to the right care, in the right place.

Phio is a clinically-supported, digital musculoskeletal system. It is a free interactive online tool that quickly and accurately signposts you to the right pathway to support your MSK condition.

The Phio assessment takes approximately 10 minutes to complete and your answers will always be assessed by a qualified physiotherapy team. If your condition is deemed suitable, you will be invited to download an app on your smartphone with a programme of exercises tailored to your condition. You should receive this within 48 hours. Once you start, a team of physiotherapists are on hand to monitor and support you via a two-way chat.

This service is totally free, is overseen by the physiotherapy team at Phio, available to everyone aged 16 and over and will not impact your access to our other care services.

Access Phio here


Opening Times

  • Monday
    08:00am to 06:00pm
  • Tuesday
    08:00am to 06:00pm
  • Wednesday
    08:00am to 06:00pm
  • Thursday
    08:00am to 06:00pm
  • Friday
    08:00am to 06:00pm
  • Saturday
  • Sunday
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