Appointments

Consultations are by appointment.

Appointments can be made face-to-face at our reception desk or by telephone.

The doctors consult between the hours of 08:30 – 12:30 and 14:00 – 17:30 each weekday.

If you need an urgent appointment you will be seen that day, but not necessarily by your usual doctor. IN CASES OF EMERGENCY you will always be seen on the same day.

The practice uses active signposting as a triage system where trained non-clinical staff, at the first point of patient contact with the GP Practice, and under the direction of clinicians, help patients access the most appropriate care at the earliest opportunity. We ask you to please give the receptionist a brief reason for any appointment to help us assess when you can be seen by the most appropriate clinician.

Please bear in mind if you cancel an appointment later than 2 hours before the time of your appointment this will be treated as ‘did not attend’.

When our doctors consult

Telephone Advice

NHS 24 is available for advice 24 hours a day. When the surgery is open NHS 24 is still available, telephone 111.

Practice Nurses

One of our practice nurses is available by appointment most days between the hours of 09:00 – 12:30 and 14:00 – 17:30.

Community Psychiatric Nurse

The CPN works alongside other professionals as part of a Community Mental Health Service offering support, advice and treatment to individuals suffering from mental health problems.

Access to the service is via referral from the doctor.

Health Visitor

They provide advice and help, particularly to expectant mothers, children and the elderly. If you need to contact a Health Visitor please telephone their Inverness base on 01463 702296.

District Nurse

Our district nurses provide care when necessary in your own home.

Your doctor will arrange for a district nurse to visit when appropriate or you may request this by telephoning 01463 888333 and leave a message for someone to contact you regarding your request.

Midwife

The Community Midwife runs two clinics each week for Ante-natal care.

To get more information see our leaflet ‘Our Care During & After Your Pregnancy’ available at the surgery.